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Brain Freeze

  1. Be REMINDED! You have experienced situations like these before. Remember the brain freeze moment.

  2. Be sensitive! Do not shame and blame.

  3. Be Supportive! Let the worker know that the abuser is guilty not them

  4. Be prepared to address not only the grieving family but also the grieving worker. Brain Freeze will happen to all of us at one point in our career. How we move on from there is up to us.

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